BOOKING CONDITIONS - YOUR CONTRACT WITH PROGRESSIVE CYCLE COACHING.  

These terms and conditions should be read before you book.

In booking yourself on to the camp you agree to abide by these terms and conditions.

If you would like a written copy please contact us at enquiries@progressivecyclecoaching.co.uk or call direct on 0779 120 9927.

1. Your Holiday Contract
When you make a booking you guarantee that you have the authority to accept and do accept on behalf of all your party the terms of these booking conditions. All accommodation and ground arrangements described in this website are arranged and booked through Progressive Cycle Coaching, unless otherwise stated.

A contract will exist as soon as we issue our ‘Official Receipt’. This will be made on the terms of booking conditions which are governed by English Law and the jurisdiction of the English Courts.

You must be properly insured and we require all our clients to take out insurance. We accept no responsibility or liability which may arise from the failure of clients to take out adequate insurance. We recommend Slade Edwards (http://www.sladeedwards.co.uk) in Horsham for all your travel insurance needs (01403 250606).

2. Financial Protection.
As we are not currently a member of ABTA we would like to advise you to take out adequate insurance to cover all costs.

3. Your Holiday Price
When you make your booking you must pay a deposit of 1/3^rd of the full cost of the holiday and the remainder by 31 January 2008. If you are paying in full before 1 December 2007 you will receive a 5% discount on the full price of the holiday. The balance of your holiday price must be paid not later than 31 January 2008. If the deposit and/or balance is not paid on time, we reserve the right to cancel your holiday, retain the deposit and apply cancellation charges as set out below in Clause 6. The price of your holiday is fully guaranteed at time of booking and will not be subject to any surcharges.

4. If You Change Your Booking
If, after our ‘Official Receipt’ has been issued, you wish to change your holiday arrangements in any way, for example your chosen start date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking. You will be asked to pay an administration charge of £25 per person plus any further costs we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible.

5. If You Cancel Your Holiday
You, or any member of your party, may cancel your holiday arrangements at any time. Written notification from the person who made the booking must be received at our offices. Since we incur costs in cancelling your holiday arrangements, you will also have to pay applicable cancellation charges up to the maximum shown in clause 6.
NOTE: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.

6. If We Change or Cancel Your Holiday
It is unlikely we will have to make any changes to your holiday arrangements, but we do plan the arrangements many months in advance. Occasionally we may have to make changes and we reserve the right to do so at any time. Most of these changes will be minor, and we will advise you of them at the earliest possible date. We also reserve the right in any circumstances to cancel your holiday arrangements. However we will not cancel your holiday arrangements less than 4 weeks before your start date except for reasons of force majeure or failure by you to pay the final balance. If we are unable to provide the booked holiday arrangements, you can either have a refund of all monies paid or accept an offer of alternative holiday arrangements of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). If it is necessary to cancel your holiday arrangements, we will pay to you compensation as set out in this clause.

If a major change to your holiday becomes necessary we will inform you as soon as reasonably possible if there is time before your UK departure. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your booked holiday and receiving a full refund of all monies paid. In all cases, except where the major change arises due to reasons of force majeure, we will pay compensation as detailed below:

IF WE MAKE A MAJOR CHANGE TO YOUR HOLIDAY

IF WE CANCEL YOUR HOLIDAY

IF YOU CANCEL YOUR HOLIDAY

Period before start date within which notice of Cancellation or major change is received by us or notified to you in writing

Amount you will receive from us

Amount you will receive from us

Amount of cancellation charge

More than 63 days

£ NIL

Deposit only

Deposit only

More than 49 days

£20

100% of price paid +£20

50% of holiday price paid

More than 15 days

£30

100% of price paid +£30

75% of holiday price paid

More than 1 day

£40

100% of price paid + £40

90% of holiday price paid

One day or less

£50

100% of price paid + £50

100% of holiday price paid

The compensation that we offer does not exclude you from claiming more if you feel entitled to do so.

Force Majeure: Compensation will not be payable if we are forced to cancel, or in any way change your holiday due to war, threat of war, riot, civil strife, industrial dispute, terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions or other circumstances amounting to force majeure.

7. Our Liability To You
We accept responsibility for ensuring the holiday which you book with us is supplied as described in this website and the services offered reach a reasonable standard. The surrounding areas around holiday accommodation do not form part of the contract and have not been inspected. Pictures reflect the form rather than the specific in any accommodation since furnishings etc. may vary. If any part is not provided as promised, due to the fault of our employees, agents or suppliers, we will pay you reasonable and appropriate compensation if this has affected the enjoyment of your holiday. We accept responsibility for the acts and/or omissions of our employees, agents and suppliers except where they lead to death, injury or illness. Our liability in all cases shall be limited to the price of the original holiday arrangements.

We accept responsibility for death, injury or illness caused by the negligent acts and/or omissions of our employees or agents together with our suppliers and sub-contractors whilst acting within the scope of, or in the course of their employment in the provision of your holiday arrangements. We will accordingly pay our clients such damages as might have been awarded in such circumstances under English Law.

8. Amendment of these Booking Conditions
This contract is made at the offices of the business on the terms of these booking conditions as governed by English Law.

9. Travel Arrangements

We do not offer travel arrangements as part of our holidays apart from the transfer from the airport to the accommodation.